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SourceForge Case Study | QuadraMed Case Study

Key Challenges

  • This was a brand new application designed from the ground up in a rapid timeframe. The application required substantial domain knowledge to produce something that would be accepted by customers.

Key Accomplishments

  • Field studies at a large teaching hospital and small community hospital utilizing cognitive inquiry and interviews to gain a rapid understanding of user needs and how hospital compliance initiatives are currently undertaken.
  • Interviewed potential customers to better understand their needs.
  • Design of complex user interactions to facilitate rapid review of hospital claims.
  • Designed task-based access control system that was highly configurable but simple to use.